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10. |
You contact the London office but they just tell you to work things out the best you can, and remind you not to let McGregor's complaint spread to the 10 others in the chalet. They suggest you offer him the choice of taking a packed lunch with him if he wants to avoid the midday meal. What will you report to McGregor? |
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| A 'If you're not happy with the lunch served in the chalet would you prefer to take a cold lunch out with you?' | ||
| B 'Head office regret this situation and say they hope you'll give the chalet girl a chance to settle into the job. She has just recently joined the company. Personally, Mr McGregor I do hope you'll enjoy the rest of your holiday, and I'm sure the food will improve.' | ||
| C 'The office suggested sandwiches at midday instead of the cooked lunch.' |