35.

McGregor scowls. 'You must be joking!' he says.

In a week or two you hear from your office in London that he has written a letter of complaint, signed by all the people in his chalet, complaining about the cooking. However, he does not mention you.

Is this a satisfactory way out of this maze? If you think it is not, you can go back to the beginning and try to find another way out. If you prefer, discuss why people with a complaint persuade others to join them. Have you ever put your name to a joint complaint, to a company or the government? Why?