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28. |
John McGregor exclaims: 'But I'm paying through the nose for this holiday. I could get three weeks in a top hotel in the south of France in summer for the same price as two weeks here!' How do you reply? |
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| A 'I think you'll find that we're one of the cheapest tour operators in winter holidays, Mr McGregor.And I don't think you could even get two weeks in a hotel in France for the same money.' | ||
| B 'I'm sorry Mr McGregor, but I don't see what else I can do.' | ||
| C 'I'm sorry if you feel you've paid too much for your holiday, Mr McGregor, but I don't see how we can compensate you.' |