The complaint

5.

John McGregor assures you that it was not one particular meal that fell short of his expectations, but all three that he had eaten so far. He takes out a copy of the Ski-Fun brochure and points out the claim that the chalet girls would provide three excellent meals a day. He complains that in Italy one should be able to find good strong coffee, whereas he has been served weak 'instant' coffee and boring unappetising meals.

What reply do you make?

 
  A 'So the problem is that you were expecting more varied dishes and Italian coffee?'

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B 'Don't worry. I can get your meals improved by tomorrow.'

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  C 'I'll find out what the problem is.'

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