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5. |
John McGregor assures you that it was not one particular meal that fell short of his expectations, but all three that he had eaten so far. He takes out a copy of the Ski-Fun brochure and points out the claim that the chalet girls would provide three excellent meals a day. He complains that in Italy one should be able to find good strong coffee, whereas he has been served weak 'instant' coffee and boring unappetising meals. What reply do you make? |
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| A 'So the problem is that you were expecting more varied dishes and Italian coffee?' | ||
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B 'Don't worry. I can get your meals improved by tomorrow.' |
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| C 'I'll find out what the problem is.' |