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4. |
You have asked Reg and Paul to come and talk to you together in your office. At first, when you ask them why they cannot work well together, they do not want to tell you. But then Paul says he thinks Reg dislikes him because although he is new to the department, he has already suggested a plan for re-organising it. The plan has aroused considerable interest, and he has been asked to prepare a detailed report. Reg says it is not right that a person with years of experience has to work next to someone straight out of university. He says the Civil Service is far more interested in graduates like Paul, than in men like himself with experience. He says there is no point making any effort in the job until Paul is promoted out of the section. Everyone knows that graduates get on faster in the Civil Service. Well that is what they think. What are you going to do about it? |
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| A Paul's plan will involve a lot of extra work. Ask both Paul and Reg to work together on it since Paul needs Reg's working knowledge of the department to decide if his plan is really possible. | ||
| B Tell Reg that although you understand how he feels, you do not agree with his solution. Tell him that because he has a poor attendance record without good reason, and has problems working with the other staff, you must ask Personnel to transfer him to another department. | ||
| C Tell Reg the problem is only in his head. You did not go to university but have made good progress in your job. |