No Smoking

12.

Harry looks up from his telephone call and realises he is smoking. He frowns and puts out his cigarette. About half an hour later, he gets up restlessly and goes out into the corridor, presumably to have a cigarette.

Ten minutes after coming back into the office he gets another call and lights up again. Mike Powell, your other colleague, is looking increasingly annoyed. What do you do now?

 
  A Remind him politely, when he puts the phone down, that there is a 'no smoking' rule in the office.

Go to 9

 

B You can see that these reminders are doing no good, so say quite firmly that you cannot have smoking in the office.

Go to 8