The complaint

30.

'Whose responsibility is it then?' he asks impatiently. Select your reply from the alternatives given below.

 
  A 'Mr McGregor, you really are making a mountain out of a molehill. The food's not so bad in your chalet. A couple of meals you weren't keen on doesn't mean all the food's going to be poor.'

Go to 34

  B 'Our office in London has ultimate responsibility for your satisfaction.'

Go to 6