The complaint

24.

'I expect to be transferred to a chalet where the food served comes up to the standard suggested by your brochure!'

Select your reply from the alternatives below.

 
  A 'You can't just demand a transfer, I'm afraid Mr McGregor.'

Go to 2

  B 'I'll see what I can do.'

Go to 29

  C 'I'm afraid that is not within my control.'

Go to 6